Contact

Paketleme materyalleri arasında saatinizle birlikte göndermek üzere doldurmanız gereken bir form bulacaksınız. Paketiniz MNG kargo ile adresinizden alınacaktır; sevk irsaliyesi isteyiniz. Posta ücretini ödemenize gerek kalmadan, saatiniz bize doğru yola çıkacak. Lütfen unutmayınız: Paket sadece bir adet saat için sigortalıdır.

Sorularınız için bize ulaşabilirsiniz:
0850 722 72 72 veya musterihizmetleri@tr.swatchgroup.com

Çalışma saatlerimiz:
Pazartesi - Cuma: 09:00 -18:00

Bu servis sadece saat sahipleri için geçerlidir. Müşteri adına saat gönderen servis merkezleri yararlanamaz.

Rado Müşteri Hizmetleri Ekibi

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to the post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +47 22 91 85 50 or via verksted@no.swatchgroup.com.

Our opening hours: Monday - Friday: 08:00am-16:00pm.

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

You will be contacted by us to find out which shipping option you prefer.

There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +66(0)2 610 0218 to 219 or via customer.service@th.swatchgroup.com

Our opening hours: Monday - Friday: 09:00am-12:00pm and 01:15pm-06:00pm

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

In the packaging material, you will also find a form that must be filled out and sent along with the watch. Bring the package to the courier ACS or FIS and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +210 9565656 or via swatchgroup@otenet.gr

Our opening hours: Monday - Friday: 09:00am-14:30pm

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to the post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +46(0)86811800 or via service@se.swatchgroup.com

Our opening hours: Monday - Thursday 8:30-17:00 and Friday 8:30-16:00.

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

You will be contacted by us to find out which shipping option you prefer. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at 1 866 903-9015 or via servicecanada@swatchgroup.com.

Our opening hours: Monday - Thursday: 08:30am-5:00pm Fridays 08:30am-4:30pm

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to the post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at 0102185500 or via service@fi.swatchgroup.com

Our opening hours: Monday - Friday 08:00 to 16:00.

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to the post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at 0845 899 0086 or via radoservice@uk.swatchgroup.com

Our opening hours: Monday - Friday: 9AM-5PM

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

I emballagen ligger formular, der skal udfyldes og sendes sammen med uret. Medbring pakken til en postbutik og bed om en kvittering på forsendelsen, eller tag et billede af forsendelsesnummeret. Portoen er betalt. Bemærk venligst: Pakken er kun forsikret til et ur.

Hvis du har nogle spørgsmål til dette, kan vi kontaktes på telefon: 0045-8813 6080 eller mail:service@dk.swatchgroup.com.

Åbningstid: man-fre: 09:00 – 15:00

Denne service er tilgængelig for individuelle urejere og ikke for servicecentre, der sender uret på vegne af en kunde.

Med venlig hilsen RADO Kundeservice

Anexo a la guía pre-pagada encontrará un formato de Servicio que deberá llenar y enviar junto con elreloj. Imprima la guía electrónica y solicite la recolección al número telefónico indicada en la misma. El reloj llegará a nuestro Centro de Servicio. Por favor incluir solo un reloj por guía.

Si tiene preguntas por favor contacte al 01800 SWATCHG o atencionaclientesmx@swatchgroup.com. Nuestros horarios de servicio son:

Lunes a Jueves 9:00 a 17:00 hrs. y Viernes de 9:00 a 14:00 hrs.

El servicio de recolección está disponible solo en México para consumidores/dueños de reloj y excluye a centros de servicio o tiendas que envían relojes en nombre de clientes finales.

Departamento de Servicio a Clientes

Bij het verpakkingsmateriaal treft u het serviceformulier aan. Dit serviceformulier dient u in te vullen en bij het horloge te voegen. Let op: Deze verpakking is geschikt voor één horloge

Neem daarna contact op met onze vervoerder Mikropakket en plaats een afhaalopdracht. Uw horloge wordt na afhaling direct naar het Rado Service Center verzonden. Voor deze verzendservice betaalt u geen porto kosten.

Mikropakket is bereikbaar op telefoonnummer: +31 (0)30-2209011. Mocht u nog vragen hebben neem dan gerust contact met ons op +31 (0)40 219.99.60 of stuur een mail naar reparaties@nl.swatchgroup.com. Onze openingstijden zijn:

maandag tot en met vrijdag van 08:30 uur tot 17:00 uur.

Deze service is uitsluitend voor consumenten binnen Nederland en niet voor service centra die namens een consument horloges verzenden.

Uw Rado Customer Service Team

Insieme al materiale per l’imballaggio troverà anche un formulario che le chiediamo di compilare in ogni sua parte e di unire all’orologio al momento della spedizione. Una volta preparato il pacco potrà contattare il corriere ed organizzare il ritiro del suo orologio, richiedendo poi una ricevuta del ritiro. Non vi sono spese di spedizione da pagare. Il suo orologio sarà quindi pronto per esserci consegnato. Importante: il kit è assicurato per il trasporto di un solo orologio.

Per qualsiasi domanda, ci contatti al +39 02 57597800 o per email all’indirizzo customercare@it.swatchgroup.com

Siamo aperti da lunedì a venerdì e dalle 09.00/12.30 – 14.00/18.00

Questo servizio è disponibile unicamente per clienti privati e non rivenditori o laboratori tecnici che inviano per conto di privati.

Servizio Clienti Rado

Zusammen mit dem Verpackungsmaterial erhalten Sie ein Formular, welches Sie uns bitte mit Ihren Angaben und der Uhr zusenden. Geben Sie das Paket für den kostenlosen Versand ganz einfach bei der nächsten Poststelle ab. Sie erhalten eine Versandquittung und die Post stellt uns Ihren Service-Auftrag zu. Bitte beachten Sie, dass das Paket nur für eine Uhr versichert ist.

Bei Fragen kontaktieren Sie uns unter Tel. +43 1 98185 15 oder via Email: service@swatchgroup.at. Bitte beachten Sie unsere Öffnungszeiten:

Montag – Donnerstag 08:00 – 17:00 Uhr, Freitag 08:00 – 15:00 Uhr.

Diese Dienstleistung wird nur für Konsumenten/Uhrenbesitzer innerhalb Österreichs angeboten und nicht für Service Center, die eine Uhr im Namen eines Endkunden an uns senden.

Ihr Rado Kundendienst-Team

Zusammen mit dem Verpackungsmaterial erhalten Sie ein Formular, welches Sie uns bitte mit Ihren Angaben und der Uhr zusenden. Geben Sie das Paket für den kostenlosen Versand ganz einfach bei der nächsten Poststelle ab. Sie erhalten eine Versandquittung und die Post stellt uns Ihren Service-Auftrag zu. Bitte beachten Sie, dass das Paket nur für eine Uhr versichert ist.

Bei Fragen kontaktieren Sie uns unter Tel. +49 6196 887777250 oder via Email: CC-Rado.Deutschland@swatchgroup.com.

Bitte beachten Sie unsere Öffnungszeiten: Montag - Donnerstag: 09:00-17:30 und Freitag 09:00-16:00.

Diese Dienstleistung wird nur für private Uhrenbesitzer angeboten und nicht für Fachhändler, welche eine Uhr im Namen eines Endkunden an uns senden.

Ihr Rado Kundendienst-Team

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to a FedEx office (not a drop box!).

There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at 877-839-5224 or via sgcst@swatchgroup.com.

Our opening hours: Monday - Friday: 08:30am-6:00pm

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

Merci de remplir le formulaire joint à l’emballage que nous vous enverrons et de nous le retourner avec la montre. Vous n’aurez plus qu’à apporter le paquet à la poste et demander un reçu d'expédition, sans aucun frais à votre charge. Veuillez noter: le colis est assuré pour une seule et unique montre.

Si vous avez d'autres questions, vous pouvez nous contacter au +32 558 37 55 ou via cs@bel.swatchgroup.com. Horaires d'ouverture:

Lundi - Vendredi: 08h00 - 12h00 et 13h00 - 17h00

Ce service est uniquement disponible pour les particuliers détenteurs de montres Rado. Il n’est pas destiné aux centres de service qui envoient une montre pour le compte d’un particulier

Votre Service à la Clientèle Rado

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to the post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +41(0)32 655 6440 or via service@rado.com.

Our opening hours: Monday - Friday: 08:00am-12:00pm and 01:15pm-5:30pm

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

In the packaging material you will also find a form that must be filled out and sent along with the watch. Lodge the package at your local Australia Post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +61 3 88443300 or via email at customer.service@swatchgroup.com.au. Our opening hours: Monday - Friday: 09:00am-5:00pm

This service is available for individual watch owners and not to RADO service centers/stockists that are sending a watch on behalf of a customer.

Your Rado Customer Service Team

Вместе с упаковкой Вы также повторно найдёте бланк заявки на ремонт, который необходимо заполнить (если ещё не заполнен) и отправить вместе с часами. Пожалуйста, оформите Вашу доставку и запросите транспортную накладную у транспортной компании. Пожалуйста, обратите внимание, что упаковка подходит для отправки одних часов.

Обратите внимание: упаковка подходит для отправки одних часов.

Если у вас есть вопросы, пожалуйста, свяжитесь с нами по телефону +7 (495) 79237-40 или электронной почте shipping@ru.swatchgroup.com.

Часы работы: Пн-Су с 9.00 до 20.00, Вс 10.00 до 19.00.

Данный сервис представляется для частных клиентов – владельцев часов Rado. Сервисом не могут воспользоваться другие сервисные центры, отправляющие часы по поручению клиентов.

Ваша служба поддержки клиентов Rado

ピックアップサービスとは、専用ウェブサイトでお申し込みいただくだけで、

お客様ご指定の場所への梱包材のお届け、時計のお引き取りを行うサービスです。

メンテナンス完了後は、ご指定の場所へ時計をお届けいたします。

全国の正規カスタマーサービスへのご来店が難しい方、

お時間のない方でも安心して、アフターサービスをご利用いただけます。

お申し込みはこちら

在包裝材料中，你還會發現一張表格要請您註記基本資料與需要服務的內容。

請注意：一件包裹只有一只手錶.,若有兩只手錶需同時服務則包材也可適時調整僅需事前告知客服人員即可。

如果您有任何問題，請聯繫（02）2652-3600或 CS@tw.swatchgroup.com 與我們聯繫。

我們營業時間為：週一至週五9:00~12:30及1:30~6:00 [例假日休假]。此服務適用於個人手錶所有者，而不適用於代表客戶發送手錶的服務中心。

您的Rado客戶服務中心

本公司因維修服務需求， 且遵循個人資料保護法，需蒐集取得並使用您的個人資料於維修服

務期間進行相關作業，您同意本公司可正當合理使用您的個人資料，類別如: 姓名、身分證字

號、地址、電話、E-mail 、傳真及其他任何可辨識個人之資料等。