SIEDZIBA GŁÓWNA RADO

Rado Watch Co. Ltd
Bielstrasse 45
CH-2543 Lengnau
Szwajcaria

Telefon: +41 (0)32 655 6111
Faks: +41 (0)32 655 6112

RADO IN YOUR COUNTRY

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The Swatch Group Australia
Level 2, 1601 Malvern Road
3146 Glen Iris
AUSTRALIA

Phone: +61 3 8844 3300
The Swatch Group (Österreich) GmbH
Donau-City-Strasse 11
Ares Tower
1220 Wien
AUSTRIA

Phone: +43 01 981 850
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The Swatch Group Benelux
The Bridge, Chaussée de Mons 1424
1070 Bruxelles
BELGIUM

Phone: +32 2 558 37 00
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The Swatch Group (Nordic)
Helleruphus
Strandvejen 102 B, 4th. Floor
2900 Hellerup
DENMARK

Phone: +45 8813 60 40
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The Swatch Group (RUS) LLC
2nd Syromyatnichesky per., 1
105120 Moscow
RUSSIA

Phone: +7 495 792 37 40
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Swatch Group Nordic, Finland
Äyritie 12 B
1510 Vantaa
FINLAND

Phone: +358 10 218 55 00
The Swatch Group (France) S.A.S.
18, rue La Fayette
B.P. 4025
25071 Besançon
FRANCE

Phone: +33 1 53 81 22 00
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The Swatch Group (Greece) S.A.
3, Mantzagriotaki str.
17672 Kallithea
GREECE

Phone: +30 210 956 56 56
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The Swatch Group España S.A.
C/ Yuca, 2 - Edificio C - Miniparc 1
Urb. El Soto de la Moraleja
28109 Alcobendas
SPAIN

Phone: +34 91 334 63 00
The Swatch Group (Netherlands) Ltd.
Kennedyplein 8
5611 Eindhoven
NETHERLANDS

Phone: +31 40 219 99 99
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Swatch Group (India) Pvt Ltd.
4th Floor, Corinthian Building
Plot No 370, Linking Road, Khar (West)
400 052 Mumbai
INDIA

Phone: +91 22 6690 7100 / 01
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The Swatch Group (Canada) Ltd.
555 Richmond Street West Suite 1105
M5V 3B1 Toronto
CANADA

Phone: +1 416 703 16 67
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The Swatch Group (Korea) Ltd.
1F, National Pension Service Building
36 Chungjeongno, Seodaemun-gu
03741 Seoul
SOUTH KOREA

Phone: +82 2 3149 9555
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The Swatch Group (Malaysia) Sdn. Bhd.
Level 22, Wisma Goldhill
67 Jalan Raja Chulan
50200 Kuala Lumpur
MALAYSIA

Phone: +60 2050 8888
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The Swatch Group México, S.A. de C.V.
Av. Parque Chapultepec # 56 - Piso 2
Colonia El Parque, Municipio Naucalpan de Juárez
MEXICO

Phone: +52 55 9177 3600
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The Swatch Group (Deutschland) GmbH
Hohenzollernstrasse 16
75177 Pforzheim
GERMANY

Phone: +49 7231 3872 655
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The Swatch Group Nordic, Norway
Stålfjæra 26
Box 143 Kalbakken
0902 Oslo
NORWAY

Phone: +47 22 91 85 50
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The Swatch Group (Polska) Sp. Z o.o.
Budynek New City
Ul. Marynarska 15
02-674 Warszawa
POLAND

Phone: +48 22 256 81 11
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The Swatch Group (South Africa) (Pty) Ltd
85 Grayston Drive
4th Floor
2196 Sandton
SOUTH AFRICA

Phone: +27 (0)11 911 12 00
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The Swatch Group S.E.A. (S) Pte Ltd
#06-01/02, Keppel Bay Tower
1 Harbourfront Avenue
098632 Singapore
SINGAPORE

Phone: +65 6275 6388
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Rado Watch Co. Ltd.
Bielstrasse 45
2543 Lengnau
SWITZERLAND

Phone: +41 32 655 64 40
The Swatch Group (Nordic) AB
Sankt Eriksgatan 47
112 34 Stockholm
SWEDEN

Phone: +46 8 681 18 73
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The Swatch Group (Taiwan) Ltd.
15, No. 8, Sec. 7, Civic Blvd.
Nangang Dist.
115 Taipei City
TAIWAN REGION

Phone: +886 2 2652 3600
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The Swatch Group Turkey Saat Ticaret Limited Şirketi
Esentepe Mah. Büyükdere Caddesi No:195 ‎ Büyükdere Plaza Kat:6‎
Şişli, Istanbul‎, Türkiye‎
34394 İstanbul
TURKEY

Phone: +90 850 722 72 72
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SGUS
55 Metro Way, Suite #1
NJ 07094-1905 Secaucus
UNITED STATES

Phone: +1 877 839 5224
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The Swatch Group Italia Spa
Via Washington 70
20146 Milano
ITALY

Phone: +39 0257597800
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Rodzaj zapytania

Prześlemy Ci bezpłatnie opakowanie na zegarek i opłacimy koszty przesyłki. Wystarczy wypełnić poniższy formularz, a my wyślemy Ci opakowanie na zegarek wraz z opłaconą przesyłką zwrotną.

Usługa ta jest dostępna w Australii, Austrii, Belgii, Danii, Finlandii, Grecji, Holandii, Japonii, Kanadzie, Meksyku, Niemczech, Norwegii, Stanach Zjednoczonych, Szwajcarii, Szwecji, Tajlandii, regionie Tajwanu, Turcji, Wielkiej Brytanii i Włoszech.

Dane osobowe

Zapytanie ogólne

Paketleme materyalleri arasında saatinizle birlikte göndermek üzere doldurmanız gereken bir form bulacaksınız. Paketiniz MNG kargo ile adresinizden alınacaktır; sevk irsaliyesi isteyiniz. Posta ücretini ödemenize gerek kalmadan, saatiniz bize doğru yola çıkacak. Lütfen unutmayınız: Paket sadece bir adet saat için sigortalıdır.

Sorularınız için bize ulaşabilirsiniz:
0850 722 72 72 veya musterihizmetleri@tr.swatchgroup.com

Çalışma saatlerimiz:
Pazartesi - Cuma: 09:00 -18:00

Bu servis sadece saat sahipleri için geçerlidir. Müşteri adına saat gönderen servis merkezleri yararlanamaz.

Rado Müşteri Hizmetleri Ekibi

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to the post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +47 22 91 85 50 or via verksted@no.swatchgroup.com.

Our opening hours: Monday - Friday: 08:00am-16:00pm.

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

You will be contacted by us to find out which shipping option you prefer.

There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +66(0)2 610 0218 to 219 or via customer.service@th.swatchgroup.com

Our opening hours: Monday - Friday: 09:00am-12:00pm and 01:15pm-06:00pm

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

In the packaging material, you will also find a form that must be filled out and sent along with the watch. Bring the package to the courier ACS or FIS and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +210 9565656 or via swatchgroup@otenet.gr

Our opening hours: Monday - Friday: 09:00am-14:30pm

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to the post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +46(0)86811800 or via service@se.swatchgroup.com

Our opening hours: Monday - Thursday 8:30-17:00 and Friday 8:30-16:00.

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

You will be contacted by us to find out which shipping option you prefer. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at 1 866 903-9015 or via servicecanada@swatchgroup.com.

Our opening hours: Monday - Thursday: 08:30am-5:00pm Fridays 08:30am-4:30pm

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to the post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at 0102185500 or via service@fi.swatchgroup.com

Our opening hours: Monday - Friday 08:00 to 16:00.

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to the post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at 0845 899 0086 or via radoservice@uk.swatchgroup.com

Our opening hours: Monday - Friday: 9AM-5PM

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

I emballagen ligger formular, der skal udfyldes og sendes sammen med uret. Medbring pakken til en postbutik og bed om en kvittering på forsendelsen, eller tag et billede af forsendelsesnummeret. Portoen er betalt. Bemærk venligst: Pakken er kun forsikret til et ur.

Hvis du har nogle spørgsmål til dette, kan vi kontaktes på telefon: 0045-8813 6080 eller mail:service@dk.swatchgroup.com.

Åbningstid: man-fre: 09:00 – 15:00

Denne service er tilgængelig for individuelle urejere og ikke for servicecentre, der sender uret på vegne af en kunde.

Med venlig hilsen RADO Kundeservice

Anexo a la guía pre-pagada encontrará un formato de Servicio que deberá llenar y enviar junto con elreloj. Imprima la guía electrónica y solicite la recolección al número telefónico indicada en la misma. El reloj llegará a nuestro Centro de Servicio. Por favor incluir solo un reloj por guía.

Si tiene preguntas por favor contacte al 01800 SWATCHG o atencionaclientesmx@swatchgroup.com. Nuestros horarios de servicio son:

Lunes a Jueves 9:00 a 17:00 hrs. y Viernes de 9:00 a 14:00 hrs.

El servicio de recolección está disponible solo en México para consumidores/dueños de reloj y excluye a centros de servicio o tiendas que envían relojes en nombre de clientes finales.

Departamento de Servicio a Clientes

Bij het verpakkingsmateriaal treft u het serviceformulier aan. Dit serviceformulier dient u in te vullen en bij het horloge te voegen. Let op: Deze verpakking is geschikt voor één horloge

Neem daarna contact op met onze vervoerder Mikropakket en plaats een afhaalopdracht. Uw horloge wordt na afhaling direct naar het Rado Service Center verzonden. Voor deze verzendservice betaalt u geen porto kosten.

Mikropakket is bereikbaar op telefoonnummer: +31 (0)30-2209011. Mocht u nog vragen hebben neem dan gerust contact met ons op +31 (0)40 219.99.60 of stuur een mail naar reparaties@nl.swatchgroup.com. Onze openingstijden zijn:

maandag tot en met vrijdag van 08:30 uur tot 17:00 uur.

Deze service is uitsluitend voor consumenten binnen Nederland en niet voor service centra die namens een consument horloges verzenden.

Uw Rado Customer Service Team

Insieme al materiale per l’imballaggio troverà anche un formulario che le chiediamo di compilare in ogni sua parte e di unire all’orologio al momento della spedizione. Una volta preparato il pacco potrà contattare il corriere ed organizzare il ritiro del suo orologio, richiedendo poi una ricevuta del ritiro. Non vi sono spese di spedizione da pagare. Il suo orologio sarà quindi pronto per esserci consegnato. Importante: il kit è assicurato per il trasporto di un solo orologio.

Per qualsiasi domanda, ci contatti al +39 02 57597800 o per email all’indirizzo customercare@it.swatchgroup.com

Siamo aperti da lunedì a venerdì e dalle 09.00/12.30 – 14.00/18.00

Questo servizio è disponibile unicamente per clienti privati e non rivenditori o laboratori tecnici che inviano per conto di privati.

Servizio Clienti Rado

Zusammen mit dem Verpackungsmaterial erhalten Sie ein Formular, welches Sie uns bitte ausgefüllt zusammen mit Ihrer Uhr zusenden. Geben Sie das Paket ganz einfach in der nächsten DHL-Filiale ab und bewahren Sie die Versandquittung auf. Bitte beachten Sie, dass das Paket nur für eine Uhr versichert ist. Sobald Ihre Uhr bei uns angekommen ist, analysieren wir sie und senden Ihnen anschließend einen Kostenvoranschlag zu.

Bei Fragen kontaktieren Sie uns unter Tel. +43 1 98185 15 oder via Email: service@swatchgroup.at. Bitte beachten Sie unsere Öffnungszeiten:

Montag – Donnerstag 08:00 – 17:00 Uhr, Freitag 08:00 – 15:00 Uhr.

Diese Dienstleistung wird nur für Konsumenten/Uhrenbesitzer innerhalb Österreichs angeboten und nicht für Service Center, die eine Uhr im Namen eines Endkunden an uns senden.

Ihr Rado Kundendienst-Team

Zusammen mit dem Verpackungsmaterial erhalten Sie ein Formular, welches Sie uns bitte ausgefüllt zusammen mit Ihrer Uhr zusenden. Geben Sie das Paket ganz einfach in der nächsten DHL-Filiale ab und bewahren Sie die Versandquittung auf. Bitte beachten Sie, dass das Paket nur für eine Uhr versichert ist. Sobald Ihre Uhr bei uns angekommen ist, analysieren wir sie und senden Ihnen anschließend einen Kostenvoranschlag zu.

Bei Fragen kontaktieren Sie uns unter Tel. +49 6196 887777250 oder via Email: CC-Rado.Deutschland@swatchgroup.com.

Bitte beachten Sie unsere Öffnungszeiten: Montag - Donnerstag: 09:00-17:30 und Freitag 09:00-16:00.

Diese Dienstleistung wird nur für private Uhrenbesitzer angeboten und nicht für Fachhändler, welche eine Uhr im Namen eines Endkunden an uns senden.

Ihr Rado Kundendienst-Team

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to a FedEx office (not a drop box!).

There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at 877-839-5224 or via sgcst@swatchgroup.com.

Our opening hours: Monday - Friday: 08:30am-4:00pm

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

Merci de remplir le formulaire joint à l’emballage que nous vous enverrons et de nous le retourner avec la montre. Vous n’aurez plus qu’à apporter le paquet à la poste et demander un reçu d'expédition, sans aucun frais à votre charge. Veuillez noter: le colis est assuré pour une seule et unique montre.

Si vous avez d'autres questions, vous pouvez nous contacter au +32 558 37 55 ou via cs@bel.swatchgroup.com. Horaires d'ouverture:

Lundi - Vendredi: 08h00 - 12h00 et 13h00 - 17h00

Ce service est uniquement disponible pour les particuliers détenteurs de montres Rado. Il n’est pas destiné aux centres de service qui envoient une montre pour le compte d’un particulier

Votre Service à la Clientèle Rado

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to the post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +41(0)32 655 6440 or via service@rado.com.

Our opening hours: Monday - Friday: 08:00am-12:00pm and 01:15pm-5:30pm

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

In the packaging material you will also find a form that must be filled out and sent along with the watch. Lodge the package at your local Australia Post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +61 3 88443300 or via email at customer.service@swatchgroup.com.au. Our opening hours: Monday - Friday: 09:00am-5:00pm

This service is available for individual watch owners and not to RADO service centers/stockists that are sending a watch on behalf of a customer.

Your Rado Customer Service Team

In the packaging material you will also find a form that must be filled out and sent along with the watch. Bring the package to the post office and request a shipping receipt. There is no postage to pay. Your watch is on its way to us. Please note: the package is only insured for one watch.

If you have any questions, please contact us at +41(0)32 655 6440 or via service@rado.com.

Our opening hours: Monday - Friday: 08:00am-12:00pm and 01:15pm-5:30pm

This service is available for individual watch owners and not to service centers who send the watch on behalf of a customer.

Your Rado Customer Service Team

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メンテナンス完了後は、ご指定の場所へ時計をお届けいたします。

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お時間のない方でも安心して、アフターサービスをご利用いただけます。

お申し込みはこちら

We will only process your personal data in accordance with your instructions and for the purposes stated. This information will not be passed to any other third party. See Terms of Use.

If you have any questions, please contact our Service Center:

Service Time: Monday - Friday 0900 - 1700

Address: 15F, No. 8, Sec. 7, Civic Blvd., Nangang Dist., Taipei, Taiwan 115

Tel: +886-2-2652-3600 (Service Time: Mon - Fri 0900 - 1230, 1330 - 1800)

Fax: +886-2-2653-2930

Email: cs@tw.swatchgroup.com

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