Send Us Your Watch

Rado in your country/region

Customer Service
Rado Watch Co. Ltd.
Bielstrasse 45
2543 Lengnau
Switzerland

Phone: +41 32 655 61 11

Should you need to send your Rado to an authorised centre for maintenance or repairs, we will be happy to offer a free shipping service. Simply fill out the form below and we will send you high-quality watch packaging with pre-paid postage. Please complete the form included with the packaging and return it along with your Rado watch. Then you can simply post the package to Rado and request a shipping receipt. Please note that the package is only insured for one watch.

If you have any questions, please contact us at +41 32 655 61 11.
Our opening hours:

Sunday : 08:00-12:00 / 13:00-17:00

Monday : 08:00-12:00 / 13:00-17:00

Tuesday : 08:00-12:00 / 13:00-17:00

Wednesday : 08:00-12:00 / 13:00-17:00

Thursday : 08:00-12:00 / 13:00-17:00

The service is available for individual owners of a Rado watch and not to service centres sending watches on behalf of a customer.

Your Rado Customer Service Team

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