Send Us Your Watch

Rado in your country/region

Customer Service
The Swatch Group (Malaysia) Sdn. Bhd.
Level 22, Wisma Goldhill
67 Jalan Raja Chulan
50200 Kuala Lumpur
Malaysia

Phone: +601 2375 3588

Should you need to send your Rado to an authorised centre for maintenance or repairs, we will be happy to offer a free shipping service. Simply fill out the form below and we will send you high-quality watch packaging with pre-paid postage. Please complete the form included with the packaging and return it along with your Rado watch. Then you can simply post the package to Rado and request a shipping receipt. Please note that the package is only insured for one watch.

If you have any questions, please contact us at +601 2375 3588.
Our opening hours: Monday-Friday: 09:00-12:00 / 14:00-16:30

The service is available for individual owners of a Rado watch and not to service centres sending watches on behalf of a customer.

Your Rado Customer Service Team

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