Most orders are processed and shipped within one business day of payment approval. If bracelet resizing is requested, an additional day may be needed to process the order. Orders placed over the weekend will be processed on Monday. Orders placed on an official holiday will be processed on the following business day.
For your protection, all orders go through our fraud check. Normally orders can be validated the same day. However, from time to time, some orders must be manually reviewed. Manually reviewed orders will be processed as quickly as possible but may take up to two business days. If your order takes more than one business day to approve, we will contact you to inform you of the estimated processing time. If an order is not approved, we will contact you and let you know that the order will not ship.
Unless otherwise stated, all shipments are with Fedex and delivered Monday through Friday. The following shipping options are available.
- 2nd Day Shipping (Arrives in 2 business days)
- Overnight Shipping (Next business day)
Rush Overnight Delivery: Orders approved Monday through Thursday by 2:00 PM Eastern Standard Time and Friday by 12 PM Eastern Standard will have same day shipment. Orders approved after the aforementioned times will be processed the next business day.
- 2nd Day Shipping (Arrives in 2 business days): Free of charge
- Rush Overnight (Next business day): Shipping quotes can be obtained on the shopping cart page. Overnight shipping charges vary depending on the package size, weight and destination.
Certain zip codes close to our shipping facility will have next day ground as a shipping option. This option is available to customers living in zip codes where Fedex delivers ground in one business day. If this is an option, it is free of charge.
We do not ship to PO Boxes.
Please note we only ship to U.S. addresses (Continental United States and Hawaii).
Shipping address disclaimer
Your shipping address is checked by our system for security reasons and to guarantee the best delivery time. Our address verification software package is updated regularly and contains all valid addresses from the United States of America. You will be asked to change your shipping address if this address you enter is not recognized. Should you have any problems with the address validation, please call our Customer Service representative at 1-800-283-7236 (From 8 AM to 6 PM EST Monday through Friday.)