Send Us Your Watch
The Swatch Group (UK) Ltd, London
The Royals Business Park, Dockside Road
Building 1000, 2nd Floor East Wing
E16 2QU London E16 2QU
United Kingdom
Customer Service
The Swatch Group (UK) Ltd
Unit C, Adanac Buisness Park
Adanac Drive, Nursling
SO16 0BT Southampton SO15 9AZ
United Kingdom
Phone: +44 (0) 345 899 1857
The Royals Business Park, Dockside Road
Building 1000, 2nd Floor East Wing
E16 2QU London E16 2QU
United Kingdom
Customer Service
The Swatch Group (UK) Ltd
Unit C, Adanac Buisness Park
Adanac Drive, Nursling
SO16 0BT Southampton SO15 9AZ
United Kingdom
Phone: +44 (0) 345 899 1857
Should you need to send your Rado to an authorised centre for maintenance or repairs, we will be happy to offer a free shipping service. Simply fill out the form below and we will send you high-quality watch packaging with pre-paid postage. Please complete the form included with the packaging and return it along with your Rado watch. Then you can simply post the package to Rado and request a shipping receipt. Please note that the package is only insured for one watch.
If you have any questions, please contact us at +44 (0) 345 899 1857.
Our opening hours: Monday-Friday: 09:00-12:00 / 14:00-16:30
The service is available for individual owners of a Rado watch and not to service centres sending watches on behalf of a customer.
Your Rado Customer Service Team