Send Us Your Watch

The Swatch Group (UK) Ltd, London
The Royals Business Park, Dockside Road
Building 1000, 2nd Floor East Wing
E16 2QU London

Phone: 0208 076 2609

Customer Service
The Swatch Group (UK) Ltd
Charter Court, Third Avenue
S015 OJA Southampton

Phone: +44 (0) 345 899 1857

Should you need to send your Rado to an authorised centre for maintenance or repairs, we will be happy to offer a free shipping service. Simply fill out the form below and we will send you high-quality watch packaging with pre-paid postage. Please complete the form included with the packaging and return it along with your Rado watch. Then you can simply post the package to Rado and request a shipping receipt. Please note that the package is only insured for one watch.

If you have any questions, please contact us at +44 (0) 345 899 1857.
Our opening hours: Monday-Friday: 09:30-17:00

The service is available for individual owners of a Rado watch and not to service centres sending watches on behalf of a customer.

Your Rado Customer Service Team
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