Send Us Your Watch

Customer Service
The Swatch Group (Nordic) AB
Sankt Eriksgatan 47
112 34 Stockholm
Sweden
Phone: +46 8 681 18 73
The Swatch Group (Nordic) AB
Sankt Eriksgatan 47
112 34 Stockholm
Sweden
Phone: +46 8 681 18 73
Should you need to send your Rado to an authorised centre for maintenance or repairs, we will be happy to offer a free shipping service. Simply fill out the form below and we will send you high-quality watch packaging with pre-paid postage. Please complete the form included with the packaging and return it along with your Rado watch. Then you can simply post the package to Rado and request a shipping receipt. Please note that the package is only insured for one watch.
If you have any questions, please contact us at +46 8 681 18 73.
Our opening hours:
Monday : 08:30-16:00
Tuesday : 08:30-16:00
Wednesday : 08:30-16:00
Thursday : 08:30-16:00
Friday : 08:30-16:00
The service is available for individual owners of a Rado watch and not to service centres sending watches on behalf of a customer.
Your Rado Customer Service Team